Privacy policy

1. Information We Collect
a. Personal Data
When you interact with our website, we may collect the following:

Name, email, phone number, and shipping/billing address.

Account login details (if applicable).

b. Payment Data
Payments are securely processed via third-party payment gateways.

We do not store your payment details.

c. Usage Data
We collect certain information automatically, including:

IP address, browser type, and device details.

Pages visited, products viewed, and interactions with the website.

Clicks, navigation patterns, and time spent on different pages.

d. Communication Data
If you contact our support team, we may store emails, chat messages, and call logs.

e. Cookies & Tracking
We use cookies, web beacons, and analytics tools to:

Improve website performance and personalize user experience.

Store user preferences and shopping cart details.

Track website traffic and measure marketing effectiveness.

Users can disable cookies through their browser settings, but some features may not function properly.

2. How We Use Your Data
We use your data for the following purposes:

Order Processing & Fulfillment – To manage payments, orders, and delivery.

Customer Support – To assist with order inquiries and issue resolution.

Marketing & Promotions – To send promotional emails (only if opted in).

Fraud Prevention – To prevent unauthorized activities and protect transactions.

We do not sell or share your personal information for marketing purposes.

3. Data Security Measures

4. PINATA CLUB FASHIONSSONIYA SEKAR
SSL encryption to protect your transactions.

Secure servers and firewall protection to prevent unauthorized access.

Regular security audits to ensure compliance with data protection standards.

While we take strong security measures, no system is 100% secure. Users are advised to keep account credentials confidential.

4. Third-Party Sharing
We may share your data with:

Shipping providers for order fulfillment.

Payment processors for secure transactions.

Analytics tools to improve website performance.

Third-party services are bound by confidentiality and cannot use your data for their purposes.

5. Your Rights & Choices
Access Your Data – Request a copy of the data we hold about you.

Update or Correct Data – Modify personal information in your account settings.

Opt-Out of Marketing – Unsubscribe from promotional emails at any time.

Request Data Deletion – Ask us to delete your personal data unless required for legal reasons.

To exercise your rights, contact privacy@pinataclub.in.

6. Data Retention
We retain personal data only as long as necessary to:

Complete transactions and comply with tax/legal obligations.

Resolve disputes and improve customer experience.

After the retention period, data is securely deleted or anonymized.

7. Children’s Privacy
Our website is not intended for users under 13 years of age. We do not knowingly collect data from minors.

8. Policy Updates
We may update this Privacy Policy periodically. Users are encouraged to review it regularly. Continued use of the site after updates indicates acceptance.

9. Contact Information
📧 Email: privacy@pinataclub.in